Last updated: October 2025
OraonEDU (“we”, “our”, or “us”) provides this educational mobile application (the “App”) to support learning in a safe and engaging environment.
This Privacy Policy explains how we collect, use, and protect information from both children and adults who use our App.
1. Information We Collect
We design our App to collect as little personal information as possible, especially for children.
a. For All Users
We may collect:
- Device information: type, operating system, and version (for technical support);
- Usage data: interactions, progress, or app performance metrics (to improve learning tools);
- Crash and diagnostics data: for fixing bugs and optimizing the App.
b. For Registered Users or Teachers
If you (or a teacher/school) create an account, we may collect:
- Name, email address, and school affiliation (for login and classroom management).
c. For Children Under 13
We do not knowingly collect personal information directly from children without verified parental consent or school authorization.
If such data is discovered, we delete it promptly.
2. How We Use the Information
We use collected data only to:
- Provide educational content and track learning progress;
- Maintain and improve App functionality;
- Support teachers or parents in monitoring learning activity;
- Respond to technical requests or ensure security compliance.
We never sell or share data for advertising or marketing purposes.
3. Parental and School Consent
When a child under 13 uses the App:
- Access must be granted under a parent’s supervision or through a school-managed account.
- Teachers and schools act as agents of parental consent under COPPA for educational use.
- Parents can contact us at any time to review, update, or delete their child’s data.
4. Data Security
We use strong encryption and secure servers to protect all stored information.
Only authorized personnel or verified educators can access student data.
If a security incident occurs, affected users and guardians will be notified promptly as required by law.
5. Third-Party Services
Our App may include educational analytics or cloud hosting services such as:
- Google Play Services
- Firebase Analytics / Crashlytics
- Google Cloud Platform
Each of these services follows strict data-protection standards.
Learn more about their policies here:
6. Children’s Privacy and COPPA Compliance
We fully comply with the Children’s Online Privacy Protection Act (COPPA).
We do not request more personal information than is reasonably necessary for educational participation.
Parents have the right to:
- Review the child’s information;
- Request data deletion;
- Withdraw consent at any time by contacting us.
7. GDPR and International Users
If you are located in the European Union (EU) or EEA, your child’s data is processed under the GDPR and GDPR-K regulations.
You have the right to access, correct, or request deletion of personal data at any time.
8. Data Retention
We keep user data only as long as necessary to provide educational services or as required by schools’ policies.
When an account is deleted, all related data is permanently removed from our servers within 30 days.
9. Your Rights and Contact Information
If you are a parent, guardian, or teacher, you can:
- Request a copy of stored data;
- Ask for correction or deletion;
- Withdraw consent for continued use.
Please contact us here:
📧 Email: [contact@oraeon.com]
We respond to all verified requests within 15 business days.
10. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with a new “Last updated” date.
If significant changes affect children’s data use, we will notify parents or schools directly.